Learning Disability Today National Conference – Avail Support Workshop

We’re pleased to announce that Avail will be hosting a key seminar at the National LD Today conference in London on the 28th November.
Our Seminar is featured in the Employment Zone where the Avail application and solution will be demonstrated in a very practical and interactive way, enabling you to try for yourselves as well as involving many examples of how it is being used so successfully internationally in employment, pre-employment, adult services, and educational contexts.
The LD Today National Conference is the leading conference for those involved in the Learning Disabilities sector, so if you are attending come and see us, and if you are not going then you should be!
We have 10 FREE tickets to this leading national conference so please contact us to apply for one at .. info@availsupport.com

Accessibility of Workplace Equipment Adaptation Grant

We have engaged with the Department of Social Protection in Ireland with regard to the Workplace Equipment Adaptation Grant for employers to get your feedback on the accessibility and application process. We’ve put together a short survey, and we will have a followup post soon sharing those thoughts.  If you are an employer or work with adult services, we would very much welcome your contribution, thank you!


Click here to take the survey!


Fundraising for Mencap – A cycle journey down the Hebrides

Fundraising for Mencap – A cycle journey down the Hebrides

Our very own Avail Support Head of UK and Canada Pete Bennett aka OldTwatonabike is cycling the Hebrides next week fundraising for Mencap’s Day Centres in Croydon.   You can follow his amusing story and adventure at www.oldtwatonabike.com and hopefully be entertained while you donate….. We’ll be following Pete from here.  

Here’s what Pete says :

www.oldtwatonabike.co.uk is the Site, Blog and story of my fundraising journey next week 10-16th September on the Hebridean Way from Point of Ness in Lewis to Vatersay on Barra.  I’m doing it for myself for lots of reasons but also for a great team at Mencap in Croydon working with those with Learning and Intellectual Disabilities in such an inspiring way, they need all the help they can get.  So please push this out to hundreds of your contacts, and please donate and follow my wind and rain spattered journey, as I try and amuse you and perhaps inspire you just a little too!

 Thanks   Pete B

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Community Living and Educational Institutions

We’re pleased to announce that during the first week of September a total of 8 new Canadian organisations and Partners are coming together in Toronto and Niagara for training and implementation of the Avail solution.
Community Living and Educational Institutions across Ontario are starting to embrace the avail® software and programe as a means of accelerating independence for their clients and of enhancing and streamlining their own working practices and capacity.
Our Canadian activity and exposure has been expanding rapidly and after this first initial group launch Community Living, Adult Services and Educational organisations across the Provinces are set to follow suit.
If you are interested in learning more, please feel free to reach out to us through our contact page.

Avail Support’s first Canadian Partners

Pictured are the teams from ODEN and Niagara Training and Education Agency (NTEC) at the Avail Support stand at the Canadian Association for Supported Employment (CASE) national conference in Halifax, Nova Scotia.

ODEN, the Ontario Disability Employment Network, are Avail Support’s first working Partner in Canada and NTEC are part of the first organizational consortia to adopt and implement the avail® solution in Ontario.

Both these organizations are supporting the growing footprint in Canada during 2018.


Niagara College Partner with Avail Support

Amanda Shanks the Academic Head of the CICE – Community Inclusion through Co-operative Education project at Niagara College in Canada, pictured with Pete Bennett of Avail Support.  Niagara College are leading the way in Canada with academic certification of a 12 month full time work preparation and transition Certificate for students with Learning Disabilities. They are incorporating the avail® solution for use across their programme and will also provide an invaluable research study for the Canadian market over the term.
The Avail Support team looks forward to using this excellent relationship as a launchpad for wider Higher and Further Education initiatives across Canada.
If you are a college offering a similar course and interested in exploring this project or how assisted technology can excel learning goals and independence, please feel free to reach out to us here.

Avail Support selected to support Canadian National Employers Programme

We are very pleased to have been selected as a primary supporting resource for the new national initiative launched by the Canadian Commission for Rehabilitation at Work.  The Disability Confident Employer programme enables employers to gain national recognition by meeting newly set standards for the employment of people with disabilities and learning disabilities in the workplace.

Avail Support recently featured in US on DisruptED TV!

Lisa Marie Clinton, Founder and CEO of Avail Support was approached by Richard Allen of DisruptED TV to take part in their Program.

DisruptED TV are an ed-tech company focused on disrupting the status quo in the education sector to bring forth innovative educational solutions.  Their program is a fast-paced 30-minute interview that highlights an education expert’s innovative approach or idea for engaged learning. 

“The filming itself was so relaxed, I could tell host Joe Asumendi and Al Gini had experience in the area of Autism and recognised the challenges individuals and their families may face, which facilitated the conversation. I was anticipating a few retakes and blunders, but we got it in one take!
I love to share our incredible learners’ stories, and was delighted to get a platform to raise awareness and highlight the new found opportunities our learners are achieving, we have already spoken about our next trip back to beautiful New Jersey, where we hope to have one of our US learners on the show.  A big thank you to all of the DisruptED team, continue to be AMAZING!” – Lisa Marie Clinton (Founder & CEO Avail)


How we’re preparing for GDPR

Our commitment on the upcoming EU Data Regulation.

The EU General Data Protection Regulation (GDPR) will set a new standard for how companies use and protect EU citizens’ data. It will take effect from May 2018.

At Avail Support, we’ve been working hard to prepare for GDPR, to ensure that we fulfil its obligations and maintain our transparency about customer messaging and how we use data.

Here’s an overview of GDPR, and how we are preparing for it:

What’s GDPR?  

The EU General Data Protection Regulation (“GDPR”) is a new comprehensive data protection law that comes into effect on May 25, 2018. It will replace existing EU Data Protection law to strengthen the protection of “personal data” and the rights of the individual. It will be a single set of rules which govern the processing and monitoring of EU data.

Does it affect the Avail Support users?

Yes. Any organisation that holds or processes the data of an any person in the EU, the GDPR applies, whether the company is based in the EU or not.

How is Avail Support preparing for GDPR?

Our teams have been working to define our GDPR roadmap and to make sure we’re meeting our legal obligations, and doing the best thing for our system users in providing a great solution.

Here are the main things we’ve been doing to ensure we’re setting up ourselves and our customers up to meet GDPR obligations:

We’ve updated our environmental setup

Avail Support is a global organisation with system users in many jurisdictions.  To ensure the security and compliance of our EU data we have already implemented a complex structure where all user data remains within the EU.  User data from users outside of the EU is held in their own corresponding jurisdictions.

We’re building new features

Our teams are building the necessary features that will enable our customers to easily meet their GDPR obligations.

Avail Support will help you meet your data portability requirements for GDPR, you can easily export all of your data or granular subsets linked to an individual and permanently delete all data linked to an individual user.

We’ve updated our Legal Agreements

Strong data protection commitments are a key part of GDPR’s requirements. Our updated agreements share our privacy commitments and sets out the terms for Avail Support and our customers to meet GDPR requirements.

We’ve appointed a Data Protection Officer

We’ve a dedicated Data Protection Officer to oversee and advise on our data management. Get in touch through the messenger or email compliance@availsupport.com if you have any queries.

We’re coordinating with our service partners

We’re reviewing all our service partners, finding out about their GDPR plans and arranging similar GDPR-ready data processing agreements with them.

We’ll keep sharing information on our progress, and we’ll also help our customers and prospective customers be compliant.  As our partners, some steps you can take are:

  • Get familiar with the GDPR requirements and how they affect your company.
  • Map out everywhere you process data and carry out a gap analysis.
  • Chat to your lawyer about what your company needs to do to.
  • Keep an eye on the developing guidelines from the GDPR Article 29 Working Party.


Feel free to reach out to us via our website or email us at compliance@availsupport.com if you have any questions about GDPR – we’d be happy to chat to you about it.

Delighted to be Nominated for the Changing Lives Award!

It is an honour to be nominated for the Naidex Changing Lives Award.  We will be there for the upcoming conference on the 25th and 26th April in NEC Brirmingham, you can visit the Avail team on stand 11088.

Naidex Award Changing Lives Finalist


This is yet another accolade for the Avail Team and the Avail solution that is now being implemented in organisations across the UK, Ireland, USA and Canada.

We’ll also be hosting a panel discussion on Wednesday 26th, 11:00am, so come see us there, at the stand, or get in touch ahead of the conference via our Contact Us page.

The Avail Platform is becoming increasingly recognised as the premier educational technology support process for accelerating Independent living, working and learning for those with learning and cognitive disabilities.